Messaging and community standards
Respectful conversations and payments in the app.
Keep communication here
Use in-app chat for condition, fitment, included hardware, shipping, and order questions. Do not share outside payment instructions, contact handles, email addresses, phone numbers, external links, or coded attempts to bypass these rules. Local pickup is not offered. Delivery contact details belong only in the order form.
Filtering and human review
Server-side checks block common contact details, links, outside-payment requests, and abusive phrases. A blocked message is not delivered to the other person. The sender can revise it or contact support. Staff can review messages, blocked content, and reports for service and safety; messages are not end-to-end encrypted.
Limitations and reporting
Filters can miss harmful wording and can reject legitimate parts questions. Passing a filter is not proof that a message is safe. Attachments are not supported in chat. Use blocking and reports for fraud, threats, spam, impersonation, or harassment. Do not retaliate against reports. Staff may restrict accounts, with an appeal through support.