THE MARKETPLACE RULEBOOK
Clear rules. Better rides.
The proposed policies for buying, selling, shipping, and keeping conversations safe.
Marketplace terms of use
Used e-moto parts, sold by U.S. individuals.
Individual seller agreement
Your responsibilities, 9% commission, and delivery-based release of funds.
Buyer policy
Check fitment, pay securely, and inspect your used part.
Fees and seller payouts
9% on the part price. Shipping is passed through to the seller.
Shipping and delivery policy
Tracked U.S. shipping for used parts. No local pickup.
Returns, cancellations, and mediation
A documented process for order problems and held funds.
Prohibited items and listings
Used parts only, with clear safety exclusions.
Used-parts safety and fitment
Accurate condition and compatibility matter.
Messaging and community standards
Respectful conversations and payments in the app.
Account verification and security
Email checks, optional authenticator 2FA, and recovery.
Privacy policy
Account, order, message, and verification data.
Accessibility and support
Get help with barriers, listings, and orders.